Shipping & Returns
S H I P P I N G
Direct courier delivery is complimentary with a minimum spend of $20. For purchases below S$20, we charge a nominal fee of S$2 for direct courier delivery.
All orders will be packed and dispatched within 48 hours. Delivery typically takes 2-5 working days to reach the address specified in your order. Do expect delays of approximately 1 week during peak periods, such as Christmas or Valentine’s Day.
For those in a hurry to receive their items, we also offer express courier options:
- Express Courier (Next day delivery) - SGD$7.00 flat rate
- Same Day Courier - SGD$13.00 flat rate (for this option, do drop us an email first for confirmation
I N T E R N A T I O N A L S H I P P I N G
Yes, we do offer international shipping! However, do bear in mind that there will be international shipping costs incurred. Simply select your country upon checkout and the international shipping charges will be calculated automatically by the weight of package/delivery destination. If your country isn’t listed, simply drop us a message and we will have it sorted out.
International packages are shipped via Aramex International and typically arrive within 1-3 weeks, depending on your location as well as time of year.
Important Note: International packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees incurred if any. Unfortunately, Hush Candle has no control over this. We are not able to mark any international packages as zero value or as gifts to avoid customs duties or fees.
For more information on international shipping, please feel free to contact us.
B A C K O R D E R S
S H I P P I N G C O N F I R M A T I O N
L O S S I N T R A N S I T
- Ensure your address provided is correct
- Check if your parcel has been placed at your door/gate
- Check with your nearest post office to see if your parcel is being held there
S H I P P I N G A D D R E S S
R E F U N D P O L I C Y
D A M A G E D O R I N C O R R E C T I T E M S
R E F U N D S
H A L F I N C H R U L E
S A F E T Y